Writing up a design brief for a web project checklist

It still amazes me to this day how many people approach us with ideas on new projects and all it really consists of is a wild notion that this might possibly be something that could feasibly make some money on the “tin-ter-net” if everything goes according to plan and it all meets our insane expectations.

I immediately tell people to STOP and think before I mention the words “project brief” or “design brief” as this can be scary as it involves writing and some dedicated time.  Stopping and thinking for a few minutes can save everyone a lot of wasted time and heartache. Once you have thought about things, then think about reality and consider what the project will, in all honesty, cost in terms of services, products, skills, time, and effort.

This does not mean that you can put a website on line for 200 dollars and expect it to be a thriving multi-million dollar business in 2 weeks.  Get real.

Now lets say it together.

Get REAL!

I don’t blame  people thinking this with all the insane stories floating around about startups from their garages turning into billion dollar companies but it only happens once in a life time, to one person, and in your lifetime, its already happened to Google, so get over it.

Right, now thats out of the way lets look at how we can address the issue of a project brief, from the top and what we should consider.

Writing up a design brief for a web project checklist

Photo Credit: Poportis

How To Write An Effective Design Brief

A design brief is a written explanation – outlining the aims, objectives and stages of a design project.

A thorough and articulate design brief is a critical part of the design process. It helps develop trust and understanding between the client and designer – and serves as an essential point of reference in order that all parties may understand these objectives and a more accurate and realistic time frame, deployment schedule and quote can be generated.

Above all, the design brief ensures that important design issues are considered and questioned before the designer starts work.

Below is a guide as to what any design brief should possibly incorporate..

Describe your Company

Start your project brief with a short, honest synopsis of your organisation or company.

Don’t take this information for granted, and don’t assume that other people will necessarily know anything about your industry sector.

Tell yourself:

  • What your organisation does.
  • How long you have been established and how many staff you employ.
  • What your desired niche/target market is.
  • How you fit in to your industry sector.

Describe your Aims

Good ideas can have a huge influence on the success of a company’s marketing strategy – but in order for success to be ensured, clear goals must be set so set these goals in stone by writing them out.

For example, do you want to:

  • Generate sales?
  • Encourage enquiries?
  • Gain newsletter subscribers?
  • Obtain information from your audience?
  • Encourage them to tell a friend?

If your aims and objectives are not this clear, then your design brief has already achieved another purpose… One of most rewarding parts of actually sitting down and writing a project brief is that it helps to clarify your thoughts and can indirectly help to find flaws in what you initially thought was a solid idea.

Who will buy your Product or Service

Detail your primary, secondary and tertiary audiences. Explain if you are looking to consolidate your existing client-base or appeal to new markets.

Detail any demographic figures about your audience that may be useful to the designer. These may include:

  • Age
  • Sex
  • Income
  • Occupation
  • Location

Mind your Language and stick to the points

Currently we only accept project briefs in English so check how it should or could be accepted (that goes for the bank as well when you aim for your loan or your VC funding).

Due to the variety of different languages both our employees, our associates, our affiliates and indeed our clients speak, it is not constructive to focus on producing briefs in another or in a variety of languages so English is used as the “universal” language of the internet.

In regards to the way the brief is detailed, whilst you should write in clear, concise way – there is no reason why you cannot use emotive language to emphasise exactly what you are trying to achieve.

Stick to the facts, and do not attempt to make the brief contain flowery language or adopt terms that you are not 100% familiar with, try to stay away from jargon or industry specific terms in the initial stages unless otherwise unavoidable.

Examine the Competition or give Examples

Providing examples of what you consider to be effective or relevant design can be a great help in writing a design brief.

Make sure to include samples of your company’s current marketing materials – even if their only purpose is to explain what you don’t want from your new marketing materials!

If there is a design style that you particularly like or dislike – then explain why in the brief. If you’re not entirely sure why you like a certain design style, then good starting points include:

  • Colour
  • Imagery
  • Quantity and quality of text
  • Typography
  • The atmosphere that particular designs create

Don’t feel that you have stick to the medium that you are designing for when giving a list of inspiration and influences. If a television advert or music video creates the atmosphere that you want your project to create, then that is a perfectly reasonable statement to make in a design brief.

The more clues you give about your design tastes, the more likely the project will be able to deliver close to your aims. Expecting others to second-guess what you require rarely if ever produces the best results.

Budget, Budget, Budget – Establish one or forget it

Even if you can only provide a ball-park figure, a budget expectation will give the project a more realistic feel and a good idea of the type of solution that will  be provided.

It has been our experience that clients will refrain from stating a budget as a certain amount of trepidation is inherent as these projects are not easily quantifiable, hence prices can range from the incredibly low to the the extraordinarily high.

A ball-park figure allows us all to set the parameters within which we which to work and indeed allows us to recommend specific solutions and you can then expect feasible results with the price range.

Not establishing a budget can have dire consequences and we ask potential clients to seriously consider budgets at the very initial stages of any project. That means you!

Remember that when providing solutions to any given issue there can be multiple options associated with it. these themselves will vary in price and if you want the best solutions in the most efficient time then you have to establish guidelines on the budget allocated to that particular issue otherwise you end up with 100 options and are no closer to making a decision.

Budgets help allocate funds to specifics but they are also the starting point for the whole project and allow the funds to be spread to the areas seen as requiring more focus. Depending on the project described in your brief this will never ever be the same on two occasions.

And that about wraps it up.

This may not seem like alot of work in the list above but believe me, once you start asking more questions and thinking about ways and means of developing, more and more questions will present themselves.  Take it seriously and focus on it with the project brief and everyone will benefit and indeed succeed.  Otherwise, its all just wishes and dreams, and they don’t put food on the table.

Clients, Budgets and how to Cost a Website

Dealing with clients,budgets and how to cost a website has always proven to be interesting in my experience. I have come across a radically mixed bag of perceptions regarding what clients want, what they need and what they expect or are willing to pay for creating an online presence, no matter if its a simple brochure website, an SEO campaign, or a complex multi-user, multi-functional, multi-lingual corporate giant.

One serious issue I always have is establishing a website budget with new clients.  Its usually in the first questions I ask after:

“What is your business”

“What is the present situation”

“What are your aims?”

“What is your budget?”

I have mentioned the importance of budgets in a previous article, although this was in relation to Search Engine Optimisation specifically. As soon as I ask this question the barriers and defences immediately rise up as they enter uncharted territory and I can almost guarantee the response is going to be along the lines of:

“Well you tell me what its going to cost to build a website?”

Now, don’t get me wrong here, I have no real issue with this question, its certainly not out of order as the largest issue confronting people or business who are addressing their online presence is that their is no real or established “price range” for anything related to websites. (I’m using the word websites to cover anything online at the moment, from hosting to SEO, to databases systems, anything you can think of really.)

But I do get annoyed when people who need to take this seriously waste my time with ridiculous notions of spending a s little as possible and then expect it to make them millions overnight because they haven’t taken their budget seriously.  Worse still is the people who agree to a project then question the services and works provided after having them clearly defined.

But EVEN more than that are the people who come with a budget so ridiculous and then haggle over its value by citing the amazing opportunities the project will provide in the long run in an effort to push through an agreement on cost and project spec.  I will not tell you what I say to these people as I might get sued but its along the lines of “Get real” with a few explicative phrases thrown in for good measure..

So much so that this video from NO SPEC! brought a smile to my face as its the perfect example of situations I have come across personally over the years.

The Result of unrealistic budgets

How would you react if someone treated you and your business in the same way as the people in the clip. Making crazy assumptions and expecting work done on a pro bono basis or with the promise of future payment? Not very nice is it? Asking to see the work then decide if they wish to pay for it later depending on someone else’s opinion?

That’s not the way the world works and its not the way web design operates.

The relationship with business and web design companies needs to be solid and both parties have to work together to reach the required goal. This means respect for the individuals involved and the work involved. People need to realise that its not easy simple stuff.  Its a skill that has taken time to master and takes dedication and practice to develop.

Its not some kid whos doing a computer course at college and will do the site for pocket money.

Remember we are talking about YOUR business presence online and its how you will be branded and represented to eah and every visitor.  So lets take it seriously.

So why is budget so important?

Lets clear this up shall we.  Websites can be simple or they can be vast.  Hence to cost a website can be very difficult and the prices will range in comparison. Designers and developers will all offer a range of options and solutions to any particular project depending on requirements, their skills, experience, and the goals of any given brief.  The only consistent factor that can possibly dictate the extent of the project is the allocated budget assigned to it. Its that simple.

I have continually advised clients, upon establishing that they have no set budget, to do so and explained the reasons why. Lets say they need something relatively simple,  a 5 page website with a database to display products and a contact form.

How to Cost a Website

If a client was to approach three different companies for quotes on this project they would get back three different solutions and three different prices.  They might be roughly similar in cost but the differences are proportionate.

Company 1 will cost a website at €1000

Company 2 will cost a website at €1500

Company 3 will cost a website at €2000

That’s a difference of €1000 between companies 1 and 3, or double the price (imagine the difference with one extra zero on the end of those figures).

All three companies will offer different hosting packages, email solutions, design fees, database creation, CMS solutions etc.  This ultimately leaves the client completely confused because of the techno-jargon involved and no real idea which one of these quotes actually gives the best VALUE.

This is the key essentially, its about the BEST VALUE.

Establish the budget and then ask the question.

Now lets consider approaching all three companies with the budget set. Your budget is €1800.

The question is then “What services and solutions can you provide for me at this maximum budget?”

All three companies can evaluate the solutions in a more realistic manner as they have a set amount to adhere to and a limit on what solutions they can offer to achieve the desired result.

This also means that a comparison between services is a lot simpler and more concise to the client as the bids will be evaluated for the best value.

Its not the perfect solution I know, but it helps everyone in the long run and leads to a more constructive working relationship once the decision has been made an expectations and requirements have been addressed against the budget.

Website Submission – Just to clarify

Does this look familiar?

I will Submit your Site to 1 BILLION Search Engines for 5 dollars!
It will make you millions and get you loads of visitors in minutes!
Do NOT Delay – one off payment ONLY €49

This technique is so old I don’t even know why I have mentioned it, maybe because you still see it used (unbelievably).

Save your money and go have a good party, buy the girlfriend a present (definatley much more value there) or just give it to charity.

You do not need to submit your site to a search engine.

(at least not the ones that matter)

You CAN if you wish, but even then once is enough and only to Google it is more than enough.  A link from a site already established or a good press release to a popular article website will also allow the search engines to detect you. You will be detected and picked up, sooner or later.

Don’t waste your money on services offering this, its pointless, and frankly makes me feckin angry when I see it and see people paying for it.

Here, submit your site now, it takes 3 seconds:

Submit your site to Google

But dont just take my word for it:

References:
http://www.seobook.com/best-search-engine-submission-programs
http://www.seomoz.org/blog/ridding-the-world-of-search-engine-submission