oh for a perfect world.

If you have a claim or an issue with the service you can forget it.

This year, I've waited an entire 11 months to have a household claim resolved, following a problem caused by the insurance company themselves.

And, I was without wheels a few years ago, when unfortunately one car died and another was hit within the space of a few days. We waited 6 months for an indemnity payment. I'd LOVE to see them waiting 6 months for any direct debit payment.

Seems they can break the contract all over the place, including FSA rules. But, we cannot have any leeway now that things are tough for us all.

Competition is what they need. Lying, thieving morons.

After reading the other replies and comments here the bad far outways the good and the whole thing smacks of “sell them quick, sell high, sell hard” with little or no thought for the loyal client or the long term view.

Hence the reason I decided to go with BMI offer and was happy to do so.

Sorry I havent replied sooner. Busy at the Mother, Baby and Toddler show in Estepona which I am sure, as a father to be, you will be popping into tomorrow ;)

Look at it this way. If your insurance company, with whom you have a longstanding relationship is prepared to match an other offer, in order to keep your good custom, then you should take it.

As for being marked down as a “cheapo quote” and therefore worried that you wont get as good as service. I sincerely doubt that. I cant imagine them telling the tow trunk “oh dont rush for that one, he's a cheapo, 59 mins will be fine”. Its not going to happen!

Also bear in mind, and perhaps I am wrong in this but BMI is an insurance BROKER and although they are there to find you the best deal around, they are not responsible for the actual policy. With Linea Directa, your relationship is directly with the insurance company.

Anyway, I am sure you have made your decision by now.

Hope to see you tomorrow. Come say hello. Stand 69 next to Kidz Kingdom play area.

On the general point of insurance in Spain i feel a blog post coming on with recent experience from some of my clients an that is bitter bitter experience with many companies

The problem is that they agreed to drop the price though and not so much the service that comes with it though it does now raise the question, will their service be as good on this new price or will they look at it and say “oh that's a cheap one, don't panic there we will sort it when we can”. Difficult to say of course but after reading these other comments and of course asking Im still not to content with the whole situation.

I know there will be negative comments about every company, especially in the insurance business, as people can exaggerate things or not have grasped the reasons for delayed payments if they don't understand their cover and policies completely and depending on the other parties involved but it hasn't all been smooth sailing and wont be with any insurance company though I appreciate the positivity in your comment nicchick.

I am surprised though that you don't find this practice even a little of putting. Sure I appreciate every company has to make money and the aim of course is profit but doesn't this seem just a little bit underhand to you? Can you confidently put your trust in them now to deal with you fairly? I'm struggling with this issue more than any other or are they just wanting to get you in and paid then forget about you.

Justy, here is an idea……If your insurance has not yet lapsed with linea directa, go and smack the dirty turtle into a lampost and see how Linea Directa handle things.

If they handle it well then stay with them because well, you will be paying what you would be paying BMI anyway.

The other option is to join BMI and wrap the dirty turtle round a lampost and see how they handle it. If BMI handle it badly, move back to Linea Directa.